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Success Files: Shawn Nelson, Founder and CEO of Lovesac

Shawn Nelson launched his career almost on a whimโ€”an 18-year-old thinking it would be โ€œfunny,โ€ he says, to make bean bags for pals. Over the next twenty years, he watched his Lovesac furniture brand go in and out of bankruptcy, earned the moniker โ€œThe Rebel Billionaireโ€ (he beat 15 contestants for $1 million and was appointed by Sir Richard Branson for a three-month stint as president of Virgin Worldwide), moved the company from Salt Lake City to Stamford, CT, and took back the reins. Nelsonโ€™s once spiky hair is now shorn, and his story is now less the lark of a teen sewing sacks on the weekend than that of a seasoned CEO with a plan for the future.

Photo by Mike Majlak

Is risk a key component to success?
You cannot have remarkable success without taking risk. The word remarkable to Lovesac is specific: remark-able. We put a hyphen in it. Because then itโ€™s easier to understand. Remark-able causes people to remark. I have a much higher tolerance for risk than most people do. I am not really scared of things that make others nervous. Iโ€™m not saying that to be proud. Iโ€™m saying that to be matter-of-fact. To me, I almost look for risky situations, because thatโ€™s where opportunity is.

In your career youโ€™ve been faced with many tough decisions. What advice do you give on making those choices?
Many times in life youโ€™re faced [with a choice] without a clear answer. Itโ€™s very hard to tell which is right because theyโ€™re both good or bad, or similar or just different. I think people get caught in indecision. When it really comes down to it, especially to business instincts, whether it will cost money, or youโ€™re not sure you can afford it, you have to dig deep and ask, โ€˜Are you at 51 or 49 percent?โ€™ I think inherently everyone knows that nothing is 100 percent. But if I ask myself, โ€˜Do I feel kind of 1 percent better about this, or 1 percent worse?โ€™ usually the answer becomes clear.

How has being located in Fairfield County helped your company to grow over the past few years?
I think thereโ€™s no place like it in the sense that there are a lot of successful people here. Theyโ€™re here for the right schools, the right businesses. Theyโ€™re here for the right lifestyle, and thereโ€™s a lot of success around you. When you expose yourself to successful people, itโ€™s more likely you yourself will be successful.

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